G49 Does your company use the Internet for…? | |||||||||||||||
Economy | Total | Internal and external communication (email, skype, social media, etc.) | Advertising on Facebook, YouTube, GoogleAds, etc. | Selling goods or services over the Internet | Purchasing goods or services over the Internet | Executing banking or financial transactions online | Presenting your company through company website | Communication with customers/ clients /partners through social networks | Provision of customer services or support online | Online trainings – internal (organized by your company) or external ones | Searching the Internet for innovative ideas, new trends, partners etc. | Data storage (i.e. the cloud), web-based applications or other internal operational needs | We do not use internet | DK/refuse | |
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N | % | ||||||||||||||
Balkan Barometer 2023 | |||||||||||||||
Region | 1211 | 100 | 76 | 45 | 28 | 27 | 59 | 46 | 22 | 13 | 28 | 3 | 0 | ||
Albania | 200 | 13 | 96 | 63 | 43 | 41 | 68 | 69 | 28 | 14 | 31 | 1 | 0 | ||
Bosnia and Herzegovina |
200 | 18 | 68 | 43 | 38 | 41 | 67 | 49 | 29 | 12 | 14 | 4 | 0 | ||
Croatia | n/a | n/a | n/a | n/a | n/a | n/a | n/a | n/a | n/a | n/a | n/a | n/a | n/a | ||
Kosovo* | 210 | 7 | 47 | 61 | 53 | 47 | 42 | 23 | 10 | 3 | 0 | 0 | 0 | ||
North Macedonia | 200 | 11 | 83 | 69 | 22 | 22 | 61 | 42 | 18 | 7 | 14 | 3 | 0 | ||
Montenegro | 200 | 5 | 63 | 36 | 23 | 29 | 41 | 22 | 9 | 9 | 20 | 11 | 5 | ||
Serbia | 201 | 45 | 77 | 32 | 17 | 14 | 58 | 45 | 21 | 16 | 41 | 2 | 0 | ||
Balkan Barometer 2022 | |||||||||||||||
Region | 1203 | 100 | 83 | 48 | 27 | 22 | 50 | 39 | 38 | 22 | 14 | 27 | 28 | 2 | 3 |
Albania | 200 | 13 | 86 | 55 | 41 | 35 | 60 | 78 | 70 | 36 | 29 | 36 | 30 | 1 | 0 |
Bosnia and Herzegovina |
200 | 18 | 78 | 43 | 37 | 35 | 41 | 42 | 42 | 24 | 15 | 33 | 17 | 3 | 3 |
Croatia | n/a | n/a | n/a | n/a | n/a | n/a | n/a | n/a | n/a | n/a | n/a | n/a | n/a | n/a | n/a |
Kosovo* | 200 | 7 | 73 | 75 | 24 | 19 | 23 | 15 | 15 | 11 | 6 | 11 | 5 | 3 | 2 |
North Macedonia | 202 | 11 | 81 | 61 | 27 | 20 | 53 | 27 | 38 | 17 | 33 | 14 | 22 | 3 | 0 |
Montenegro | 200 | 5 | 68 | 43 | 23 | 27 | 30 | 24 | 35 | 13 | 7 | 21 | 14 | 7 | 7 |
Serbia | 201 | 45 | 88 | 41 | 20 | 13 | 55 | 35 | 30 | 22 | 6 | 29 | 40 | 1 | 3 |
Balkan Barometer 2021 | |||||||||||||||
Region | 1200 | 100 | 77 | 54 | 30 | 25 | 44 | 37 | 39 | 24 | 14 | 34 | 26 | 6 | 2 |
Albania | 200 | 17 | 66 | 58 | 39 | 26 | 29 | 34 | 35 | 25 | 18 | 28 | 21 | 15 | 2 |
Bosnia and Herzegovina |
200 | 17 | 75 | 70 | 47 | 45 | 65 | 58 | 59 | 39 | 27 | 42 | 30 | 4 | 1 |
Croatia | n/a | n/a | n/a | n/a | n/a | n/a | n/a | n/a | n/a | n/a | n/a | n/a | n/a | n/a | |
Kosovo* | 200 | 17 | 66 | 55 | 17 | 17 | 33 | 38 | 19 | 17 | 3 | 24 | 6 | 5 | 3 |
North Macedonia | 200 | 17 | 79 | 50 | 21 | 24 | 50 | 25 | 46 | 25 | 10 | 48 | 28 | 7 | 2 |
Montenegro | 200 | 17 | 83 | 45 | 35 | 19 | 42 | 42 | 36 | 18 | 19 | 32 | 28 | 4 | 2 |
Serbia | 200 | 17 | 91 | 45 | 25 | 20 | 49 | 29 | 38 | 21 | 10 | 31 | 44 | 3 | 3 |
Balkan Barometer 2020 | |||||||||||||||
Region | 1215 | 100 | 85 | 39 | 26 | 26 | 53 | 49 | 38 | 22 | 8 | 34 | 29 | 2 | 1 |
Albania | 203 | 13 | 80 | 37 | 20 | 21 | 35 | 50 | 50 | 13 | 2 | 16 | 28 | 0 | 1 |
Bosnia and Herzegovina |
206 | 18 | 92 | 55 | 33 | 33 | 56 | 55 | 47 | 26 | 15 | 34 | 36 | 2 | 0 |
Croatia | n/a | n/a | n/a | n/a | n/a | n/a | n/a | n/a | n/a | n/a | n/a | ||||
Kosovo* | 200 | 7 | 67 | 65 | 25 | 15 | 33 | 35 | 37 | 17 | 9 | 27 | 21 | 3 | 2 |
North Macedonia | 200 | 11 | 88 | 46 | 12 | 15 | 47 | 29 | 47 | 16 | 3 | 33 | 22 | 5 | 0 |
Montenegro | 205 | 5 | 79 | 41 | 38 | 37 | 44 | 38 | 32 | 30 | 10 | 34 | 24 | 5 | 1 |
Serbia | 201 | 45 | 86 | 26 | 27 | 28 | 62 | 55 | 30 | 25 | 9 | 41 | 29 | 1 | 2 |
Balkan Barometer 2019 | |||||||||||||||
Region | 1.271 | 100 | 80 | 46 | 26 | 22 | 40 | 42 | 38 | 23 | 10 | 34 | 5 | 1 | |
Albania | 221 | 13 | 76 | 37 | 20 | 17 | 26 | 31 | 33 | 27 | 10 | 25 | 9 | 0 | |
Bosnia and Herzegovina |
208 | 19 | 91 | 46 | 31 | 27 | 50 | 50 | 36 | 25 | 17 | 35 | 2 | 2 | |
Croatia | n/a | n/a | n/a | n/a | n/a | n/a | n/a | n/a | n/a | n/a | n/a | n/a | n/a | n/a | |
Kosovo* | 208 | 7 | 78 | 73 | 30 | 24 | 32 | 27 | 51 | 18 | 8 | 31 | 4 | 0 | |
North Macedonia | 202 | 43 | 77 | 27 | 24 | 24 | 59 | 62 | 31 | 27 | 9 | 44 | 4 | 0 | |
Montenegro | 227 | 5 | 91 | 39 | 25 | 19 | 36 | 50 | 32 | 16 | 11 | 38 | 2 | 3 | |
Serbia | 205 | 12 | 67 | 54 | 24 | 19 | 42 | 34 | 48 | 25 | 7 | 30 | 11 | 0 | |
Balkan Barometer 2018 | |||||||||||||||
Region | 1.203 | 100 | 83 | 43 | 32 | 27 | 45 | 51 | 37 | 22 | 11 | 38 | 5 | 1 | |
Albania | 200 | 13 | 83 | 60 | 18 | 15 | 35 | 48 | 59 | 19 | 10 | 30 | 3 | 0 | |
Bosnia and Herzegovina |
201 | 19 | 92 | 57 | 46 | 39 | 64 | 62 | 46 | 33 | 18 | 39 | 1 | 0 | |
Croatia | n/a | n/a | n/a | n/a | n/a | n/a | n/a | n/a | n/a | n/a | n/a | n/a | n/a | n/a | |
Kosovo* | 200 | 7 | 65 | 51 | 30 | 14 | 21 | 27 | 28 | 14 | 4 | 26 | 14 | 3 | |
North Macedonia | 200 | 12 | 74 | 34 | 17 | 20 | 42 | 31 | 50 | 19 | 4 | 34 | 9 | 4 | |
Montenegro | 199 | 5 | 75 | 36 | 26 | 22 | 29 | 37 | 29 | 16 | 9 | 46 | 8 | 1 | |
Serbia | 203 | 43 | 86 | 34 | 35 | 30 | 48 | 59 | 26 | 20 | 11 | 41 | 3 | 1 | |
Balkan Barometer 2017 | |||||||||||||||
Region | 1.430 | 100 | 90 | 50 | 50 | 72 | 55 | 32 | 3 | ||||||
Albania | 200 | 9 | 82 | 27 | 22 | 62 | 71 | 32 | 3 | ||||||
Bosnia and Herzegovina |
200 | 12 | 90 | 64 | 59 | 80 | 53 | 40 | 1 | ||||||
Croatia | 204 | 37 | 97 | 64 | 67 | 84 | 59 | 42 | 1 | ||||||
Kosovo* | 200 | 5 | 75 | 16 | 22 | 49 | 64 | 13 | 2 | ||||||
North Macedonia | 203 | 8 | 86 | 20 | 23 | 45 | 46 | 12 | 4 | ||||||
Montenegro | 209 | 3 | 78 | 45 | 38 | 48 | 40 | 18 | 14 | ||||||
Serbia | 221 | 27 | 90 | 49 | 45 | 69 | 48 | 27 | 4 | ||||||
Balkan Barometer 2016 | |||||||||||||||
Region | 1.404 | 100 | 89 | 49 | 48 | 70 | 50 | 31 | 4 | ||||||
Albania | 116 | 8 | 85 | 30 | 21 | 54 | 58 | 24 | 2 | ||||||
Bosnia and Herzegovina |
161 | 11 | 92 | 63 | 63 | 78 | 63 | 44 | 4 | ||||||
Croatia | 521 | 37 | 98 | 55 | 57 | 82 | 53 | 40 | 0 | ||||||
Kosovo* | 64 | 5 | 62 | 38 | 35 | 60 | 49 | 22 | 2 | ||||||
North Macedonia | 92 | 7 | 75 | 21 | 24 | 34 | 37 | 13 | 14 | ||||||
Montenegro | 40 | 3 | 83 | 43 | 37 | 54 | 52 | 30 | 13 | ||||||
Serbia | 410 | 29 | 87 | 49 | 45 | 66 | 41 | 23 | 7 |