H.1. Does your company use the Internet for…? | ||||||||||||||
Economy | Total | Communication (email, skype, etc.) | Advertising on Facebook, YouTube, GoogleAds, etc. | Selling your products or services over the Internet | Purchasing products or services for your company over the Internet | Executing banking or financial transactions online | Presenting your company through company website | Communication with customers/clients/partners through social networks | Provision of customer services or support online | Online trainings – internal (organized by your company) or external ones | Searching the Internet for innovative ideas, new trends, partners etc. | We do not use internet | DK/refuse | |
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N | % | |||||||||||||
Balkan Barometer 2019 | ||||||||||||||
SEE | 1.271 | 100 | 80 | 46 | 26 | 22 | 40 | 42 | 38 | 23 | 10 | 34 | 5 | 1 |
Albania | 221 | 13 | 76 | 37 | 20 | 17 | 26 | 31 | 33 | 27 | 10 | 25 | 9 | 0 |
Bosnia and Herzegovina |
208 | 19 | 91 | 46 | 31 | 27 | 50 | 50 | 36 | 25 | 17 | 35 | 2 | 2 |
Croatia | n/a | n/a | n/a | n/a | n/a | n/a | n/a | n/a | n/a | n/a | n/a | n/a | n/a | n/a |
Kosovo* | 208 | 7 | 78 | 73 | 30 | 24 | 32 | 27 | 51 | 18 | 8 | 31 | 4 | 0 |
Republic of North Macedonia |
202 | 43 | 77 | 27 | 24 | 24 | 59 | 62 | 31 | 27 | 9 | 44 | 4 | 0 |
Montenegro | 227 | 5 | 91 | 39 | 25 | 19 | 36 | 50 | 32 | 16 | 11 | 38 | 2 | 3 |
Serbia | 205 | 12 | 67 | 54 | 24 | 19 | 42 | 34 | 48 | 25 | 7 | 30 | 11 | 0 |
Balkan Barometer 2018 | ||||||||||||||
SEE | 1.203 | 100 | 83 | 43 | 32 | 27 | 45 | 51 | 37 | 22 | 11 | 38 | 5 | 1 |
Albania | 200 | 13 | 83 | 60 | 18 | 15 | 35 | 48 | 59 | 19 | 10 | 30 | 3 | 0 |
Bosnia and Herzegovina |
201 | 19 | 92 | 57 | 46 | 39 | 64 | 62 | 46 | 33 | 18 | 39 | 1 | 0 |
Croatia | n/a | n/a | n/a | n/a | n/a | n/a | n/a | n/a | n/a | n/a | n/a | n/a | n/a | n/a |
Kosovo* | 200 | 7 | 65 | 51 | 30 | 14 | 21 | 27 | 28 | 14 | 4 | 26 | 14 | 3 |
Republic of North Macedonia |
200 | 12 | 74 | 34 | 17 | 20 | 42 | 31 | 50 | 19 | 4 | 34 | 9 | 4 |
Montenegro | 199 | 5 | 75 | 36 | 26 | 22 | 29 | 37 | 29 | 16 | 9 | 46 | 8 | 1 |
Serbia | 203 | 43 | 86 | 34 | 35 | 30 | 48 | 59 | 26 | 20 | 11 | 41 | 3 | 1 |
Balkan Barometer 2017 | ||||||||||||||
SEE | 1.430 | 100 | 90 | 50 | 50 | 72 | 55 | 32 | 3 | |||||
Albania | 200 | 9 | 82 | 27 | 22 | 62 | 71 | 32 | 3 | |||||
Bosnia and Herzegovina |
200 | 12 | 90 | 64 | 59 | 80 | 53 | 40 | 1 | |||||
Croatia | 204 | 37 | 97 | 64 | 67 | 84 | 59 | 42 | 1 | |||||
Kosovo* | 200 | 5 | 75 | 16 | 22 | 49 | 64 | 13 | 2 | |||||
Republic of North Macedonia |
203 | 8 | 86 | 20 | 23 | 45 | 46 | 12 | 4 | |||||
Montenegro | 209 | 3 | 78 | 45 | 38 | 48 | 40 | 18 | 14 | |||||
Serbia | 221 | 27 | 90 | 49 | 45 | 69 | 48 | 27 | 4 | |||||
Balkan Barometer 2016 | ||||||||||||||
SEE | 1.404 | 100 | 89 | 49 | 48 | 70 | 50 | 31 | 4 | |||||
Albania | 116 | 8 | 85 | 30 | 21 | 54 | 58 | 24 | 2 | |||||
Bosnia and Herzegovina |
161 | 11 | 92 | 63 | 63 | 78 | 63 | 44 | 4 | |||||
Croatia | 521 | 37 | 98 | 55 | 57 | 82 | 53 | 40 | 0 | |||||
Kosovo* | 64 | 5 | 62 | 38 | 35 | 60 | 49 | 22 | 2 | |||||
Republic of North Macedonia |
92 | 7 | 75 | 21 | 24 | 34 | 37 | 13 | 14 | |||||
Montenegro | 40 | 3 | 83 | 43 | 37 | 54 | 52 | 30 | 13 | |||||
Serbia | 410 | 29 | 87 | 49 | 45 | 66 | 41 | 23 | 7 |