| Q30 Which of the following does your company use/have? | ||||||||||||||
| Economy | Total | Company web page | Company email system | Company computer network system | Financial/accounting software/system | Client management software/system | Sales management software/system | Other ERP software (procurement, human resources, asset management, etc.) | Cloud storage system | AI tools | All of the above | None of the above | DK/refuse | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| N | % | |||||||||||||
| Balkan Barometer 2025 | ||||||||||||||
| Region | 1216 | 100 | 53 | 64 | 47 | 51 | 35 | 43 | 20 | 36 | 16 | 9 | ||
| Albania | 200 | 16 | 61 | 68 | 68 | 62 | 43 | 56 | 32 | 48 | 36 | 0 | ||
| Bosnia and Herzegovina |
200 | 16 | 30 | 36 | 31 | 31 | 23 | 28 | 7 | 29 | 14 | 26 | ||
| Croatia | n/a | n/a | n/a | n/a | n/a | n/a | n/a | n/a | n/a | n/a | n/a | n/a | ||
| Kosovo* | 200 | 16 | 57 | 84 | 42 | 44 | 30 | 32 | 15 | 13 | 10 | 7 | ||
| North Macedonia | 208 | 17 | 50 | 73 | 34 | 40 | 30 | 46 | 20 | 46 | 16 | 13 | ||
| Montenegro | 204 | 17 | 41 | 27 | 27 | 56 | 41 | 45 | 8 | 29 | 3 | 7 | ||
| Serbia | 204 | 17 | 80 | 98 | 82 | 74 | 46 | 49 | 40 | 54 | 16 | 0 | ||
| Balkan Barometer 2024 | ||||||||||||||
| Region | 1200 | 100 | 45 | 44 | 32 | 35 | 18 | 20 | 12 | 13 | 2 | 11 | 10 | 3 |
| Albania | 200 | 17 | 57 | 62 | 39 | 44 | 23 | 31 | 11 | 21 | 3 | 7 | 9 | 1 |
| Bosnia and Herzegovina |
200 | 17 | 52 | 40 | 39 | 42 | 12 | 16 | 8 | 10 | 1 | 8 | 4 | 4 |
| Croatia | n/a | n/a | n/a | n/a | n/a | n/a | n/a | n/a | n/a | n/a | n/a | n/a | n/a | n/a |
| Kosovo* | 200 | 17 | 53 | 47 | 19 | 16 | 13 | 15 | 5 | 5 | 4 | 20 | 7 | 10 |
| North Macedonia | 200 | 17 | 41 | 33 | 23 | 31 | 21 | 22 | 6 | 20 | 1 | 0 | 23 | 1 |
| Montenegro | 200 | 17 | 18 | 14 | 22 | 31 | 20 | 11 | 30 | 7 | 3 | 23 | 10 | 2 |
| Serbia | 200 | 17 | 52 | 68 | 50 | 50 | 22 | 24 | 13 | 18 | 1 | 6 | 9 | 4 |