Economy	Total		Business registration	Applying for permits/licenses	Tax filing and payments	Financial statement filings	Procurement services	Environmental filings	Electronic signature	All of the above	None of the above	None of the above because e-government services are not offered in my economy
Q31 Does your company use any of the following e-government services?
Economy	N	%	Business registration	Applying for permits/licenses	Tax filing and payments	Financial statement filings	Procurement services	Environmental filings	Electronic signature	All of the above	None of the above
Balkan Barometer 2025
Region	1216	100	31	43	68	52	20	14	29	24	0	0
Albania	200	16	39	51	55	53	27	29	34	35	1	0
Bosnia and Herzegovina	200	16	9	59	97	56	6	0	4	0	1	0
Croatia	n/a	n/a	n/a	n/a	n/a	n/a	n/a	n/a	n/a	n/a	n/a	n/a
Kosovo*	200	16	48	46	69	50	11	6	8	20	0	0
North Macedonia	208	17	27	30	84	43	12	4	24	3	0	0
Montenegro	204	17	34	40	63	43	11	2	11	18	2	0
Serbia	204	17	24	38	59	58	31	20	55	38	0	0
Balkan Barometer 2024
Region	1200	100	27	26	48	40	19	8	28	22	12	3
Albania	200	17	46	45	54	60	15	22	39	29	1	1
Bosnia and Herzegovina	200	17	16	18	59	33	33	4	24	6	13	3
Croatia	n/a	n/a	n/a	n/a	n/a	n/a	n/a	n/a	n/a	n/a	n/a	n/a
Kosovo*	200	17	34	27	37	34	11	7	7	43	8	4
North Macedonia	200	17	16	18	46	35	12	4	25	3	24	10
Montenegro	200	17	29	24	37	26	17	8	35	28	17	1
Serbia	200	17	24	27	56	52	27	5	37	22	10	2