Q20 What worries you most about the increased use of digital tools and the Internet?
Economy Internet crimes (theft of personal data, theft of credit card information, etc.) Safety and well-being of children Security of online payments Quality of purchased products online Required digital skills to actively use digital tools Fear of possibility of losing your employment due to AI Nothing worries me about increased use of digital tools and the Internet DK/refuse
Balkan Barometer 2025
Region 40 43 26 13 8 22 6
Albania 39 50 21 13 6 30 3
Bosnia and
Herzegovina		 43 41 24 12 7 18 5
Croatia n/a n/a n/a n/a n/a n/a n/a
Kosovo* 38 41 17 11 4 22 8
North Macedonia 47 35 36 14 7 26 5
Montenegro 36 50 34 11 14 18 3
Serbia 35 41 26 15 12 17 14
Balkan Barometer 2024
Region 46 42 30 25 14 10 15 7
Albania 61 59 26 22 11 11 11 3
Bosnia and
Herzegovina		 47 35 27 22 7 8 19 7
Croatia n/a n/a n/a n/a n/a n/a n/a n/a
Kosovo* 50 49 38 32 24 17 9 4
North Macedonia 50 34 31 30 13 10 18 9
Montenegro 30 37 33 23 15 6 10 10
Serbia 39 41 25 22 15 8 20 7
Balkan Barometer 2023
Region 41 47 30 22 10   21 3
Albania 50 45 19 16 13   29 1
Bosnia and
Herzegovina		 36 39 19 20 14   23 3
Croatia n/a n/a n/a n/a n/a   n/a n/a
Kosovo* 45 60 57 25 6   9 6
North Macedonia 41 43 27 25 9   22 4
Montenegro 40 49 27 22 8   22 2
Serbia 36 45 26 24 14   25 2