H55 Have you introduced new or significantly improved ...
Economy Introduced new or significantly improved products and/or services in the past twelve months Introduced new or significantly improved production and/or service delivery processes in the last three years Both under 1 and 2 Neither DK/refuse
Balkan Barometer 2022
Region 11 11 10 65 4
Albania 15 10 5 69 2
Bosnia and
Herzegovina
11 16 8 53 12
Croatia n/a n/a n/a n/a n/a
Kosovo* 7 2 12 75 2
North Macedonia 9 5 13 70 3
Montenegro 24 10 8 41 18
Serbia 9 11 11 68 0
Balkan Barometer 2021
Region 16 10 13 52 10
Albania 17 2 16 63 3
Bosnia and
Herzegovina
18 16 26 31 10
Croatia n/a n/a n/a n/a n/a
Kosovo* 20 6 9 47 19
North Macedonia 16 15 13 51 6
Montenegro 18 14 9 48 12
Serbia 9 6 8 70 9

 

H72 Have you introduced new or significantly improved products and/or services in the last 3 years?
Economy Yes No DK/refuse
Balkan Barometer 2020
Region 29 70 2
Albania 18 79 2
Bosnia and
Herzegovina
42 57 1
Croatia n/a n/a n/a
Kosovo* 22 76 3
North Macedonia 21 78 0
Montenegro 43 52 5
Serbia 28 71 1
Balkan Barometer 2019
Region 39 58 3
Albania 45 52 3
Bosnia and
Herzegovina
41 57 2
Croatia n/a n/a n/a
Kosovo* 42 52 6
North Macedonia 35 60 4
Montenegro 35 62 3
Serbia 34 65 1
Balkan Barometer 2018
Region 38 59 3
Albania 27 73 1
Bosnia and
Herzegovina
56 42 2
Croatia n/a n/a n/a
Kosovo* 31 63 6
North Macedonia 23 75 3
Montenegro 48 49 3
Serbia 37 59 4
Balkan Barometer 2017
Region 54 45 1
Albania 48 52 0
Bosnia and
Herzegovina
65 33 2
Croatia 50 50 1
Kosovo* 59 41 1
North Macedonia 57 42 0
Montenegro 59 39 1
Serbia 53 45 2
Balkan Barometer 2016
Region 56 43 1
Albania 59 41 0
Bosnia and
Herzegovina
69 31 0
Croatia 52 48 0
Kosovo* 53 44 3
North Macedonia 49 50 1
Montenegro 58 40 2
Serbia 58 41 0

 

H55a Who developed these product innovations?
Economy Your enterprise by itself Your enterprise together with other enterprises or organizations Your enterprise by adapting or modifying goods or services originally developed by other enterprises or organisations Other enterprises or organisations Other enterprises, including independent enterprises or other parts of your enterprise group Other organisations (such as universities, research institutes,non-profits, etc.)
Balkan Barometer 2022
Region 62 27 24 19 4
Albania 83 14 7 12 0
Bosnia and
Herzegovina
52 21 21 10 7
Croatia n/a n/a n/a n/a n/a
Kosovo* 89 27 9 2 2
North Macedonia 55 40 9 11 0
Montenegro 70 10 20 5 5
Serbia 59 33 36 30 5
Balkan Barometer 2021
Region 63 27 26

n/a

17 7
Albania 60 24 24 n/a 22 3
Bosnia and
Herzegovina
46 54 54 n/a 40 18
Croatia n/a n/a n/a n/a n/a n/a
Kosovo* 86 9 1 n/a 0 4
North Macedonia 59 21 22 n/a 13 2
Montenegro 73 24 14 n/a 8 3
Serbia 72 7 19 n/a 2 5
Balkan Barometer 2020
Region 79 18 9 1

n/a

n/a

Albania 73 30 11 0 n/a n/a
Bosnia and
Herzegovina
85 17 5 1 n/a n/a
Croatia n/a n/a n/a n/a n/a n/a
Kosovo* 70 19 28 2 n/a n/a
North Macedonia 60 19 26 0 n/a n/a
Montenegro 77 13 7 8 n/a n/a
Serbia 82 16 5 0 n/a n/a
Balkan Barometer 2019
Region 77 17 14 3

n/a

n/a

Albania 78 19 7 10 n/a n/a
Bosnia and
Herzegovina
70 22 10 2 n/a n/a
Croatia n/a n/a n/a n/a n/a n/a
Kosovo* 84 9 15 1 n/a n/a
North Macedonia 67 27 28 3 n/a n/a
Montenegro 76 12 21 2 n/a n/a
Serbia 89 15 6 0 n/a n/a
Balkan Barometer 2018
Region 66 18 17 5

n/a

n/a

Albania 68 25 9 2 n/a n/a
Bosnia and
Herzegovina
70 10 18 3 n/a n/a
Croatia n/a n/a n/a n/a n/a n/a
Kosovo* 76 19 3 6 n/a n/a
North Macedonia 61 11 30 11 n/a n/a
Montenegro 80 10 9 2 n/a n/a
Serbia 61 24 18 7 n/a n/a

 

H55b Were any of your product innovations (goods or services)...?
Economy New to your market? Your enterprise introduced a new or significantly improved product onto your county's market before your competitors (it may have already been available in other markets) Only new to your enterprise? Your enterprise introduced a new or significantly improved product that was already available from your competitors in your Economy's market DK/refuse
Balkan Barometer 2022
Region 31 62 18
Albania 33 64 3
Bosnia and
Herzegovina
18 59 23
Croatia n/a n/a n/a
Kosovo* 30 68 16
North Macedonia 33 58 13
Montenegro 20 60 22
Serbia 38 63 20
Balkan Barometer 2021
Region 35 49 15
Albania 49 44 7
Bosnia and
Herzegovina
31 54 14
Croatia n/a n/a n/a
Kosovo* 35 35 30
North Macedonia 30 59 11
Montenegro 41 45 14
Serbia 23 58 19
Balkan Barometer 2020
Region 26 69 9
Albania 43 57 5
Bosnia and
Herzegovina
31 65 12
Croatia n/a n/a n/a
Kosovo* 44 53 9
North Macedonia 21 79 2
Montenegro 28 53 18
Serbia 18 77 9
Balkan Barometer 2019
Region 29 60 10
Albania 50 39 12
Bosnia and
Herzegovina
21 67 12
Croatia n/a n/a n/a
Kosovo* 23 66 10
North Macedonia 20 64 16
Montenegro 28 62 10
Serbia 29 69 2
Balkan Barometer 2018
Region 25 68 8
Albania 42 55 6
Bosnia and
Herzegovina
30 61 10
Croatia n/a n/a n/a
Kosovo* 45 52 10
North Macedonia 33 63 7
Montenegro 26 72 5
Serbia 14 79 7

 

H55c_1 To the best of your knowledge, were any of your product innovations during the three years...? - A first in your Economy
Economy Yes No DK/refuse
Balkan Barometer 2022
Region 18 70 13
Albania 40 57 3
Bosnia and
Herzegovina
11 73 15
Croatia n/a n/a n/a
Kosovo* 20 73 7
North Macedonia 27 69 4
Montenegro 16 77 7
Serbia 13 70 17
Balkan Barometer 2021
Region 28 53 19
Albania 54 40 6
Bosnia and
Herzegovina
19 62 19
Croatia n/a n/a n/a
Kosovo* 29 16 55
North Macedonia 22 75 3
Montenegro 35 49 16
Serbia 5 72 23
Balkan Barometer 2020
Region 26 64 10
Albania 41 54 5
Bosnia and
Herzegovina
36 58 6
Croatia n/a n/a n/a
Kosovo* 56 40 5
North Macedonia 14 84 2
Montenegro 35 58 7
Serbia 14 70 16
Balkan Barometer 2019
Region 24 67 9
Albania 39 46 15
Bosnia and
Herzegovina
17 74 9
Croatia n/a n/a n/a
Kosovo* 23 74 2
North Macedonia 24 60 16
Montenegro 24 69 7
Serbia 13 82 5
Balkan Barometer 2018
Region 21 67 11
Albania 34 55 11
Bosnia and
Herzegovina
22 66 12
Croatia n/a n/a n/a
Kosovo* 32 34 34
North Macedonia 20 65 15
Montenegro 26 68 6
Serbia 16 76 8

 

H55c_2 To the best of your knowledge, were any of your product innovations during the three years...? - A first in Europe
Economy Yes No DK/refuse
Balkan Barometer 2022
Region 3 85 13
Albania 2 91 7
Bosnia and
Herzegovina
1 86 13
Croatia n/a n/a n/a
Kosovo* 0 86 14
North Macedonia 5 89 5
Montenegro 4 85 11
Serbia 3 81 16
Balkan Barometer 2021
Region 13 64 23
Albania 38 46 16
Bosnia and
Herzegovina
8 75 17
Croatia n/a n/a n/a
Kosovo* 26 14 59
North Macedonia 9 84 7
Montenegro 0 78 23
Serbia 2 77 21
Balkan Barometer 2020
Region 4 83 13
Albania 3 86 11
Bosnia and
Herzegovina
7 90 3
Croatia n/a n/a n/a
Kosovo* 5 74 21
North Macedonia 5 93 2
Montenegro 5 88 8
Serbia 2 77 21
Balkan Barometer 2019
Region 2 89 8
Albania 2 79 19
Bosnia and
Herzegovina
4 88 8
Croatia n/a n/a n/a
Kosovo* 2 90 8
North Macedonia 3 89 8
Montenegro 0 99 1
Serbia 5 93 2
Balkan Barometer 2018
Region 1 86 13
Albania 2 83 15
Bosnia and
Herzegovina
2 83 15
Croatia n/a n/a n/a
Kosovo* 6 66 27
North Macedonia 4 83 13
Montenegro 1 91 8
Serbia 0 91 9

 

H55c_3 To the best of your knowledge, were any of your product innovations during the three years...? - A first in the world
Economy Yes No DK/refuse
Balkan Barometer 2022
Region 2 84 14
Albania 2 90 9
Bosnia and
Herzegovina
6 77 17
Croatia n/a n/a n/a
Kosovo* 0 86 14
North Macedonia 0 93 7
Montenegro 2 87 11
Serbia 2 83 16
Balkan Barometer 2021
Region 13 63 24
Albania 32 47 21
Bosnia and
Herzegovina
8 76 16
Croatia n/a n/a n/a
Kosovo* 22 14 64
North Macedonia 13 80 7
Montenegro 3 74 24
Serbia 5 74 21
Balkan Barometer 2020
Region 3 83 14
Albania 0 84 16
Bosnia and
Herzegovina
5 91 5
Croatia n/a n/a n/a
Kosovo* 7 74 19
North Macedonia 2 95 2
Montenegro 3 88 9
Serbia 2 77 21
Balkan Barometer 2019
Region 1 91 8
Albania 0 81 19
Bosnia and
Herzegovina
1 91 8
Croatia n/a n/a n/a
Kosovo* 0 95 5
North Macedonia 1 92 6
Montenegro 0 99 1
Serbia 4 94 3
Balkan Barometer 2018
Region 1 88 12
Albania 0 85 15
Bosnia and
Herzegovina
0 86 14
Croatia n/a n/a n/a
Kosovo* 3 73 24
North Macedonia 4 83 13
Montenegro 1 91 8
Serbia 0 92 8