D25_2 Could you please tell me how satisfied you are with each of the following in your place of living - Digital services currently provided by the public administration for businesses?
Economy Completely dissatisfied Tend to be dissatisfied Neither satisfied nor dissatisfied Tend to be satisfied Strongly satisfied DK/refuse
Balkan Barometer 2022
Region 5 13 26 39 13 3
Albania 6 6 10 45 34 0
Bosnia and
Herzegovina
8 24 35 21 5 6
Croatia n/a n/a n/a n/a n/a n/a
Kosovo* 3 5 20 48 21 1
North Macedonia 4 6 33 42 10 4
Montenegro 8 26 36 21 5 5
Serbia 4 12 26 44 11 2
Balkan Barometer 2021
Region 6 15 36 31 8 4
Albania 7 10 26 40 14 5
Bosnia and
Herzegovina
14 19 46 16 3 3
Croatia n/a n/a n/a n/a n/a n/a
Kosovo* 2 12 47 27 7 6
North Macedonia 4 20 31 33 8 6
Montenegro 10 22 37 26 1 6
Serbia 1 8 28 45 17 2
Balkan Barometer 2020
Region 5 12 31 43 7 2
Albania 2 11 27 38 21 0
Bosnia and
Herzegovina
15 17 31 31 6 1
Croatia n/a n/a n/a n/a n/a n/a
Kosovo* 3 9 34 44 8 4
North Macedonia 5 14 26 44 8 2
Montenegro 4 17 29 40 7 3
Serbia 2 10 33 49 3 2
Balkan Barometer 2019
Region 6 12 26 42 12 3
Albania 5 5 15 52 18 5
Bosnia and
Herzegovina
11 19 36 26 5 2
Croatia n/a n/a n/a n/a n/a n/a
Kosovo* 2 10 27 47 12 2
North Macedonia 4 9 19 48 17 3
Montenegro 4 9 23 49 14 1
Serbia 10 18 34 28 7 3
Balkan Barometer 2018
Region 4 11 30 42 9 3
Albania 1 8 25 50 13 3
Bosnia and
Herzegovina
8 17 44 25 3 1
Croatia n/a n/a n/a n/a n/a n/a
Kosovo* 3 9 42 33 9 5
North Macedonia 2 12 28 43 16 1
Montenegro 6 11 28 39 6 11
Serbia 4 9 25 49 10 3
Balkan Barometer 2017
Region 7 18 32 36 5 2
Albania 4 11 24 52 11 1
Bosnia and
Herzegovina
13 14 34 31 7 2
Croatia 9 25 30 34 2 0
Kosovo* 1 9 50 36 3 3
North Macedonia 1 7 34 40 16 1
Montenegro 11 13 31 37 4 4
Serbia 5 19 32 36 5 3