B14 How did the roaming free regime impact your business operations within the Western Balkans?
Economy Reduced cost of business operations Eased communication with partners in the region Had no impact at all I am not aware of any roaming free regime
Balkan Barometer 2023
Region 16 34 44 5
Albania 15 41 41 3
Bosnia and
Herzegovina
11 45 33 11
Croatia n/a n/a n/a n/a
Kosovo* 58 37 5 1
North Macedonia 9 36 52 3
Montenegro 18 30 45 7
Serbia 12 28 55 5

 

C19 How would you rate the impact the Regional Roaming Agreement have in your business operations?
Economy Positive Somewhat positive No impact at all Higher positive effect is expected a few months after Roam Like At Home regime is introduced in the region Higher positive effect is expected with substantial reduction of roaming charges between WB6 and EU I am not aware of any Regional Roaming Agreement DK/refuse
Balkan Barometer 2022
Region 21 22 38 7 3 10 0
Albania 32 30 24 7 3 6 0
Bosnia and
Herzegovina
30 25 27 4 2 11 0
Croatia n/a n/a n/a n/a n/a n/a n/a
Kosovo* 15 48 27 4 0 5 0
North Macedonia 24 15 36 7 5 13 0
Montenegro 26 18 39 4 2 12 0
Serbia 13 16 49 8 2 11 0
Balkan Barometer 2021
Region 16 22 28 8 6 20 0
Albania 24 25 15 5 3 29 0
Bosnia and
Herzegovina
15 19 29 17 10 11 0
Croatia n/a n/a n/a n/a n/a n/a n/a
Kosovo* 17 34 29 1 0 20 1
North Macedonia 17 16 28 7 11 22 0
Montenegro 13 11 33 9 7 29 0
Serbia 15 27 34 10 5 11 0

 

C24 How did the Regional Roaming Agreement impact your business operations? It had
Economy A very positive impact Some positive impact No impact at all DK/refuse
Balkan Barometer 2020
Region 11 33 52 4
Albania 9 44 44 2
Bosnia and
Herzegovina
8 25 65 2
Croatia n/a n/a n/a n/a
Kosovo* 12 34 39 16
North Macedonia 15 26 49 11
Montenegro 17 37 40 6
Serbia 10 34 54 1