B13 How often has your company engaged during last year on selling and buying online?
Economy Daily Monthly Quarterly Occasionally I didn’t engage at all DK/refuse
Balkan Barometer 2023
Region 13 9 2 13 61 1
Albania 20 9 1 19 52 0
Bosnia and
Herzegovina
14 15 3 21 47 0
Croatia n/a n/a n/a n/a n/a n/a
Kosovo* 5 16 5 16 58 1
North Macedonia 7 10 4 18 60 0
Montenegro 9 8 3 14 60 7
Serbia 14 4 1 7 71 2
Balkan Barometer 2022
Region 10 9 3 23 55 0
Albania 15 13 2 22 49 0
Bosnia and
Herzegovina
14 13 4 34 34 0
Croatia n/a n/a n/a n/a n/a n/a
Kosovo* 20 12 5 18 44 0
North Macedonia 11 11 7 21 50 0
Montenegro 17 3 3 19 60 0
Serbia 4 5 2 20 69 0
Balkan Barometer 2021
Region 8 16 9 27 39 0
Albania 15 18 12 19 37 0
Bosnia and
Herzegovina
8 25 26 23 19 0
Croatia n/a n/a n/a n/a n/a n/a
Kosovo* 4 8 6 41 42 1
North Macedonia 6 19 5 19 52 0
Montenegro 10 13 6 45 27 0
Serbia 9 15 4 18 56 0