F47 Do you still turn off mobile data when you are roaming in the Western Balkans region?
Economy Yes No I don't use mobile Internet I haven’t travelled at all in the region recently DK/refuse
Balkan Barometer 2022
Region 34 26   40  
Albania 45 38   17  
Bosnia and
Herzegovina
28 30   42  
Croatia n/a n/a   n/a  
Kosovo* 58 24   17  
North Macedonia 34 18   48  
Montenegro 20 23   57  
Serbia 22 20   58  
Balkan Barometer 2021
Region 42 9   42 7
Albania 15 11   62 13
Bosnia and
Herzegovina
42 11   39 8
Croatia n/a n/a   n/a n/a
Kosovo* 78 3   8 11
North Macedonia 45 8   46 1
Montenegro 53 12   31 4
Serbia 22 8   65 6
Balkan Barometer 2020
Region 45 27 28    
Albania 29 42 29    
Bosnia and
Herzegovina
42 22 35    
Croatia n/a n/a n/a    
Kosovo* 44 32 24    
North Macedonia 47 21 32    
Montenegro 52 26 23    
Serbia 55 18 27    

 

F48 Are you familiar with how Roam Like at Home for Western Balkans work?
Economy Yes No Never heard of it
Balkan Barometer 2022
Region 33 42 26
Albania 13 49 38
Bosnia and
Herzegovina
34 57 10
Croatia n/a n/a n/a
Kosovo* 37 24 40
North Macedonia 36 45 19
Montenegro 47 42 11
Serbia 42 50 8

 

F52 Did the new Regional Roaming Agreement help you save money on your phone costs?
Economy Yes, a lot Yes, some Not at all I’m not aware of any Regional Roaming Agreement DK/refuse
Balkan Barometer 2021
Region 11 37 18 18 16
Albania 14 37 35 14 0
Bosnia and
Herzegovina
13 41 19 27 0
Croatia n/a n/a n/a n/a n/a
Kosovo* 8 28 12 36 16
North Macedonia 13 46 15 26 0
Montenegro 12 55 17 17 0
Serbia 8 2 15 11 64
Balkan Barometer 2020
Region 11 24 35   30
Albania 12 27 31   30
Bosnia and
Herzegovina
5 20 44   31
Croatia n/a n/a n/a   n/a
Kosovo* 11 18 25   47
North Macedonia 8 20 42   30
Montenegro 25 32 26   18
Serbia 6 24 42   27

 

E.3.b. Would the removal of mobile phone roaming charges when travelling to SEE have a positive impact on your household budget?
Economy It would have a huge positive impact It would have moderate impact It would have no impact DK/refuse
Balkan Barometer 2019
Region 27 22 36 15
Albania 33 18 30 19
Bosnia and
Herzegovina
19 26 41 14
Croatia n/a n/a n/a n/a
Kosovo* 29 30 19 22
North Macedonia 18 19 53 11
Montenegro 26 17 48 9
Serbia 40 20 28 13
Balkan Barometer 2018
Region 20 22 47 11
Albania 8 20 52 20
Bosnia and
Herzegovina
31 22 37 10
Croatia n/a n/a n/a n/a
Kosovo* 23 19 41 17
North Macedonia 20 26 45 8
Montenegro 30 32 26 13
Serbia 18 22 53 6