F51 Do you still turn off mobile data when you are roaming in the region?
Economy Yes No I don't use mobile Internet I haven’t travelled at all in the region recently DK/refuse
Balkan Barometer 2021
Region 42 9   42 7
Albania 15 11   62 13
Bosnia and
Herzegovina
42 11   39 8
Croatia n/a n/a   n/a n/a
Kosovo* 78 3   8 11
North Macedonia 45 8   46 1
Montenegro 53 12   31 4
Serbia 22 8   65 6
Balkan Barometer 2020
Region 45 27 28    
Albania 29 42 29    
Bosnia and
Herzegovina
42 22 35    
Croatia n/a n/a n/a    
Kosovo* 44 32 24    
North Macedonia 47 21 32    
Montenegro 52 26 23    
Serbia 55 18 27    

 

F52 Did the new Regional Roaming Agreement help you save money on your phone costs?
Economy Yes, a lot Yes, some Not at all I’m not aware of any Regional Roaming Agreement DK/refuse
Balkan Barometer 2021
Region 11 37 18 18 16
Albania 14 37 35 14 0
Bosnia and
Herzegovina
13 41 19 27 0
Croatia n/a n/a n/a n/a n/a
Kosovo* 8 28 12 36 16
North Macedonia 13 46 15 26 0
Montenegro 12 55 17 17 0
Serbia 8 2 15 11 64
Balkan Barometer 2020
Region 11 24 35   30
Albania 12 27 31   30
Bosnia and
Herzegovina
5 20 44   31
Croatia n/a n/a n/a   n/a
Kosovo* 11 18 25   47
North Macedonia 8 20 42   30
Montenegro 25 32 26   18
Serbia 6 24 42   27

 

E.3.b. Would the removal of mobile phone roaming charges when travelling to SEE have a positive impact on your household budget?
Economy It would have a huge positive impact It would have moderate impact It would have no impact DK/refuse
Balkan Barometer 2019
Region 27 22 36 15
Albania 33 18 30 19
Bosnia and
Herzegovina
19 26 41 14
Croatia n/a n/a n/a n/a
Kosovo* 29 30 19 22
North Macedonia 18 19 53 11
Montenegro 26 17 48 9
Serbia 40 20 28 13
Balkan Barometer 2018
Region 20 22 47 11
Albania 8 20 52 20
Bosnia and
Herzegovina
31 22 37 10
Croatia n/a n/a n/a n/a
Kosovo* 23 19 41 17
North Macedonia 20 26 45 8
Montenegro 30 32 26 13
Serbia 18 22 53 6