F53 What concerns do you have, if any, about using the Internet for things like online banking or buying things online?
Economy You are concerned about someone misusing your personal data You are concerned about the security of online payments You prefer conducting the transaction in person You are concerned about not receiving the goods or services that you buy online Nothing concerns me
Balkan Barometer 2020
Region 32 20 16 10 46
Albania 35 20 14 11 49
Bosnia and
Herzegovina
43 23 15 15 38
Croatia n/a n/a n/a n/a n/a
Kosovo* 22 11 10 9 61
Republic of North
Macedonia
28 22 13 8 49
Montenegro 36 27 22 9 34
Serbia 30 16 20 7 47
Balkan Barometer 2019
Region 45 25 44 13  
Albania 47 28 37 12  
Bosnia and
Herzegovina
49 27 43 13  
Croatia n/a n/a n/a n/a  
Kosovo* 39 23 56 12  
Republic of North
Macedonia
47 22 42 25  
Montenegro 34 21 56 13  
Serbia 58 30 25 7