F50 What concerns do you have, if any, about using the Internet for things like online banking or buying things online?
Economy You are concerned about someone misusing your personal data You are concerned about the security of online payments You prefer conducting the transaction in person You are concerned about not receiving the goods or services that you buy online Nothing concerns me I don’t use the internet
Balkan Barometer 2021
Region 37 18 21 11 34 3
Albania 38 11 19 13 32 14
Bosnia and
Herzegovina
40 22 24 20 31 0
Croatia n/a n/a n/a n/a n/a n/a
Kosovo* 30 10 10 6 53 0
North Macedonia 57 30 25 10 6 0
Montenegro 28 21 24 11 35 7
Serbia 26 15 26 9 50 0
Balkan Barometer 2020
Region 32 20 16 10 46  
Albania 35 20 14 11 49  
Bosnia and
Herzegovina
43 23 15 15 38  
Croatia n/a n/a n/a n/a n/a  
Kosovo* 22 11 10 9 61  
North Macedonia 28 22 13 8 49  
Montenegro 36 27 22 9 34  
Serbia 30 16 20 7 47  
Balkan Barometer 2019
Region 45 25 44 13    
Albania 47 28 37 12    
Bosnia and
Herzegovina
49 27 43 13    
Croatia n/a n/a n/a n/a    
Kosovo* 39 23 56 12    
North Macedonia 47 22 42 25    
Montenegro 34 21 56 13    
Serbia 58 30 25 7