L84_2 How would you grade - Time required to get information from public sector (data which public authorities have such as documents, registers, records, etc.)?
Economy Very poor Poor Good Very good Excellent DK/refuse
Balkan Barometer 2020
Region 9 28 43 11 2 6
Albania 6 33 52 4 0 5
Bosnia and
Herzegovina
19 35 32 9 3 3
Croatia n/a n/a n/a n/a n/a n/a
Kosovo* 7 18 39 19 3 14
Republic of North
Macedonia
6 29 40 12 4 9
Montenegro 9 20 51 12 3 4
Serbia 9 34 41 9 2 4
Balkan Barometer 2019
Region 9 26 47 9 2 8
Albania 11 23 51 7 1 7
Bosnia and
Herzegovina
10 36 43 8 1 2
Croatia n/a n/a n/a n/a n/a n/a
Kosovo* 3 17 53 12 5 11
Republic of North
Macedonia
10 27 42 7 2 13
Montenegro 4 23 49 12 3 8
Serbia 12 29 45 6 3 5
Balkan Barometer 2018
Region 12 27 40 14 3 4
Albania 7 28 44 14 2 5
Bosnia and
Herzegovina
23 24 37 11 3 1
Croatia n/a n/a n/a n/a n/a n/a
Kosovo* 6 16 47 18 6 6
Republic of North
Macedonia
5 27 41 17 3 6
Montenegro 6 23 51 13 2 5
Serbia 12 31 38 13 3 3
Balkan Barometer 2017
Region 14 32 38 10 2 4
Albania 8 27 45 12 2 6
Bosnia and
Herzegovina
18 32 37 8 3 3
Croatia 16 35 36 7 1 5
Kosovo* 3 27 49 15 4 3
Republic of North
Macedonia
8 29 40 16 4 3
Montenegro 6 23 51 11 2 7
Serbia 17 36 34 8 1 4
Balkan Barometer 2016
Region 15 37 34 9 2 3
Albania 15 43 37 4 0 1
Bosnia and
Herzegovina
16 36 34 8 1 4
Croatia 14 35 36 10 3 1
Kosovo* 4 30 42 18 5 2
Republic of North
Macedonia
9 27 36 21 4 3
Montenegro 10 30 45 8 3 4
Serbia 20 42 28 5 1 4
Balkan Barometer 2015
Region 18 39 32 7 1 3
Albania 18 33 36 12 1 0
Bosnia and
Herzegovina
20 39 32 7 1 2
Croatia 18 42 31 6 1 1
Kosovo* 8 32 45 12 2 2
Republic of North
Macedonia
8 27 47 12 1 4
Montenegro 9 31 43 9 2 6
Serbia 23 43 24 5 0 5