L69 Is it possible to get your personal documents (birth certificate, citizenship, etc.) or permits or any other document - online?
Economy It is possible and I am using this service. It is possible but I do not know how to do this/do not have It is not possible. DK/refuse
Balkan Barometer 2022
SEE 26 22 28 24
Albania 57 31 4 9
Bosnia and
Herzegovina
4 15 54 28
Croatia n/a n/a n/a n/a
Kosovo* 33 23 19 26
North Macedonia 22 16 35 27
Montenegro 8 11 47 34
Serbia 35 34 10 21
Balkan Barometer 2021
SEE 27 19 19 35
Albania 56 23 7 14
Bosnia and
Herzegovina
6 14 42 38
Croatia n/a n/a n/a n/a
Kosovo* 40 4 2 55
North Macedonia 18 23 23 36
Montenegro 17 24 25 33
Serbia 25 27 14 34
Balkan Barometer 2020
SEE 17 24 30 29
Albania 32 33 12 22
Bosnia and
Herzegovina
5 15 50 30
Croatia n/a n/a n/a n/a
Kosovo* 13 10 44 33
North Macedonia 6 24 32 39
Montenegro 24 24 25 28
Serbia 21 37 18 23
Balkan Barometer 2019
SEE 13 27 32 28
Albania 26 35 16 23
Bosnia and
Herzegovina
9 23 45 23
Croatia n/a n/a n/a n/a
Kosovo* 9 22 44 26
North Macedonia 17 33 12 37
Montenegro 8 29 34 29
Serbia 10 20 39 31
Balkan Barometer 2018
SEE 9 26 33 32
Albania 14 26 41 19
Bosnia and
Herzegovina
3 17 54 25
Croatia n/a n/a n/a n/a
Kosovo* 11 15 42 32
North Macedonia 8 25 31 36
Montenegro 22 19 25 34
Serbia 10 34 19 37