| E.2. Have you used the Internet for the following? | ||||||||||||
| Economy | Total | Education | News | Shopping, including booking travel arrangements | Entertainment | Work/Business | Communication with colleagues, friends and family | Researching information for personal needs | Paying utility and other bills | Using government e-services | I don’t use the Internet | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| N | % | |||||||||||
| Balkan Barometer 2019 | ||||||||||||
| SEE | 6120 | 100 | 24 | 37 | 13 | 35 | 17 | 54 | 29 | 4 | 2 | 26 |
| Albania | 1035 | 15 | 17 | 30 | 11 | 24 | 9 | 44 | 18 | 4 | 3 | 38 |
| Bosnia and Herzegovina |
1003 | 21 | 25 | 35 | 11 | 35 | 18 | 52 | 29 | 3 | 1 | 26 |
| Croatia | n/a | n/a | n/a | n/a | n/a | n/a | n/a | n/a | n/a | |||
| Kosovo* | 1023 | 8 | 22 | 37 | 10 | 34 | 12 | 70 | 27 | 3 | 1 | 10 |
| Republic of North Macedonia |
1036 | 42 | 22 | 40 | 12 | 42 | 21 | 49 | 36 | 5 | 2 | 33 |
| Montenegro | 1000 | 3 | 24 | 45 | 16 | 44 | 21 | 56 | 34 | 3 | 1 | 24 |
| Serbia | 1023 | 11 | 34 | 36 | 19 | 31 | 19 | 52 | 28 | 7 | 4 | 25 |
| Balkan Barometer 2018 | ||||||||||||
| SEE | 6.025 | 100 | 31 | 47 | 18 | 50 | 25 | 60 | 42 | 6 | 2 | 24 |
| Albania | 1.002 | 17 | 19 | 41 | 17 | 41 | 23 | 65 | 39 | 7 | 5 | 30 |
| Bosnia and Herzegovina |
1.003 | 17 | 31 | 45 | 16 | 47 | 25 | 60 | 40 | 2 | 0 | 22 |
| Croatia | n/a | n/a | n/a | n/a | n/a | n/a | n/a | n/a | n/a | n/a | n/a | n/a |
| Kosovo* | 999 | 17 | 31 | 56 | 16 | 50 | 23 | 77 | 41 | 5 | 2 | 14 |
| Republic of North Macedonia |
1.000 | 17 | 37 | 44 | 26 | 49 | 27 | 64 | 46 | 9 | 4 | 18 |
| Montenegro | 1.005 | 17 | 27 | 51 | 13 | 38 | 28 | 38 | 24 | 2 | 1 | 19 |
| Serbia | 1.016 | 17 | 34 | 49 | 19 | 57 | 25 | 55 | 46 | 7 | 2 | 28 |