Balkan Opinion Barometer

A.8.9. How satisfied are you with Public services in general?
Economy I'm completely dissatisfied I'm mostly unsatisfied Neither satisfied nor dissatisfied I'm mostly satisfied I'm completely satisfied DK/refuse
Balkan Barometer 2019
SEE 12 21 28 31 5 2
Albania 21 20 23 29 6 1
Bosnia and
Herzegovina
11 29 31 27 2 0
Croatia n/a n/a n/a n/a n/a n/a
Kosovo* 6 18 30 36 6 5
Republic of North
Macedonia
10 17 28 34 7 3
Montenegro 7 16 30 39 6 1
Serbia 16 29 27 23 3 1
Balkan Barometer 2018
SEE 13 22 35 26 4 1
Albania 10 22 32 32 4 1
Bosnia and
Herzegovina
23 21 31 21 3 0
Croatia n/a n/a n/a n/a n/a n/a
Kosovo* 9 15 40 31 5 1
Republic of North
Macedonia
8 22 35 31 4 1
Montenegro 9 15 42 25 5 3
Serbia 11 23 37 24 4 1
Balkan Barometer 2017
SEE 12 22 35 26 4 1
Albania 15 27 33 23 2 1
Bosnia and
Herzegovina
17 22 32 23 4 0
Croatia 6 19 34 36 6 0
Kosovo* 8 26 41 21 2 2
Republic of North
Macedonia
9 21 35 28 7 0
Montenegro 10 16 38 30 5 1
Serbia 13 23 36 23 4 1
Balkan Barometer 2016
SEE 13 23 36 23 4 1
Albania 19 31 32 15 1 1
Bosnia and
Herzegovina
20 22 31 19 6 2
Croatia 6 18 37 34 5 0
Kosovo* 12 26 35 20 5 2
Republic of North
Macedonia
9 21 36 30 3 0
Montenegro 11 15 40 26 6 3
Serbia 14 25 39 20 2 1
Balkan Barometer 2015
SEE 15 27 35 20 2 1
Albania 12 27 43 17 2 0
Bosnia and
Herzegovina
23 23 29 20 4 1
Croatia 8 22 35 31 3 0
Kosovo* 14 22 35 27 2 1
Republic of North
Macedonia
7 22 44 24 3 1
Montenegro 11 21 35 25 5 3
Serbia 19 35 33 12 1 1