Objective(s)

to promote employability of Albanians in the tourism sector through the provision of employer-valued technical and practical trainings

---

Key Activities

market-based training program/ “Skills Academy” , train VTC instructors from each of the four project sites on market based approaches to training development and soft skills (customer service, time management, effective communication, including cross-cultural communication, problem solving, and teamwork. Establish focus groups with business owners and human resources managers to assess the knowledge, skills, and traits that they need for tourist sector jobs

---

Target groups

youth, women

---

Results/Impact

Creates partnerships between prospective employees, Vocational Training Centers, and businesses, and establish pathways for prospective employees, particularly youth and women, to gain skills and enter the workforce. At least 10 businesses provide active input into the skills partnerships and curriculum
At least 4 VTCs offer branded tourism training programs in tourism “hot spots”
At least 2,000 individuals complete the training programs for the tourism sector
At least 85% of graduates complete an internship
At least 85% of graduates report that career guidance increased their job opportunities