Documents & Publications
RCC Secretary General for portal Oslobodjenje
20 MARCH 2025 | ARTICLE
Regional Cooperation Council (RCC) Secretary General Amer Kapetanovic as part of portal Oslobodjenje's article dubbed The Berlin Process is a bridge to the EU: How much progress have we made?” talked on Berlin Process deliverables, Common Regional Market, Green Agenda for the Western Balkans, region's EU integration path and more.
Download: BS
Secretary General Bregu for RTSH's show "3D"
19 OCTOBER 2023 | VIDEO INTERVIEW
Regional Cooperation Council's Secretary General Majlinda Bregu's interview for Radio Televizioni Shqiptar with Alban Dudushin, on Common Regional Market, roaming reductions between European Union and the Western Balkans, regional cooperation in the region, and more.
View: SQ
"Call from a Region in My Mind" : Bridging the Gap – The Roaming Revolution in the Western Balkans
02 OCTOBER 2023 | ARTICLE
RCC Secretary General Majlinda Bregu's Op-ed on beginning of reduction of mobile data costs between the European Union and Western Balkans.
"The journey to this milestone began with the entry into force of Roam Like At Home regime in the Western Balkans in July 2021, based on the Western Balkans Regional Roaming Agreement. It is a testament to the unwavering commitment of the Regional Cooperation Council (RCC), the European Commission (EC), and telecommunications operators from the EU and Western Balkans. A year-long negotiation process, facilitated by the RCC and EC, has borne fruit.
It is a real change for both citizens from this region and our beloved ones living in the EU. It empowers both EU and WB citizens to bridge distances; it represents a profound shift in the way we connect with Europe. It is part of a thread intricately woven into the fabric of the Europeanisation of our countries."
Annual Report of the Secretary General of the Regional Cooperation Council 2022-2023
27 JUNE 2023 | REPORT
This Annual Report of the Secretary General of the Regional Cooperation Council (RCC) covers the period April 2022 – April 2023. It outlines main RCC activities and achievements in the past year. It also lays out the overall background and crucial developments impacting and shaping the activities of the RCC and the region of South East Europe in the reporting period.
Annual Report of the Secretary General of the Regional Cooperation Council 2022-2023 has been adopted at the SEECP Summit held in Budva on 5 June 2023.
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Interview by Secretary General of the Regional Cooperation Council, Majlinda Bregu: Closing in to Europe: lowering roaming prices between Western Balkans and EU
09 MAY 2023 | INTERVIEW
On Europe Day, Majlinda Bregu, Secretary General of the Regional Cooperation Council, in an interview for "Zëri" , gives the first details of one of the concrete achievements for the citizens of the Western Balkans.
REPORT ON THE ACTIVITIES OF THE REGIONAL COOPERATION COUNCIL SECRETARIAT for the period 1 November 2022 – 1 March 2023
15 MARCH 2023 | REPORT
Report on the activities of the Regional Cooperation Council Secretariat for the period 1 November 2022 – 1 March 2023 was presented by the RCC Secretary General Majlinda Bregu at the 48th RCC Board meeting on 15 March 2023 in Sarajevo.
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Western Balkans Roaming Report 2022
25 JANUARY 2023 | REPORT
Western Balkans Roaming Report 2022 aims to provide information about the consumption and price developments of the roaming services in the region, thus supporting WB economies in the efficient monitoring of Regional Roaming Agreement implementation.
On the other hand, in order to determine key challenges and priority objectives in the process of reducing roaming prices between WB and EU, all important findings and trends in roaming users’ patterns, traffic volumes and costs of international roaming services between WB and EU operators have been assessed, analysed and presented herein.
Reporting period is the full year 2021.
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Speech by RCC Secretary General at the EU - Western Balkans Summit in Tirana
06 DECEMBER 2022 | SPEECH
RCC Secretary General Majlinda Bregu spoke at the EU - Western Balkans Summit organised in Tirana on 6 December 2022.
“The first question we were asked after the Roam Like at Home has come to action last July, was when the roaming prices with the EU will be lowered. And that is the first thing we have started working on after that 1 July. So, I’m happy to say that ‘when’ has arrived, the roaming prices between the Western Balkans and the European Union are going down with the leaves next fall. But this is just the start of the process until the final objective of EU-WB roaming prices at the level nearing domestic ones is attained in 2027,” said Secretary General of the Regional Cooperation Council, Majlinda Bregu at a press conference with Albanian Deputy Prime Minister Belinda Balluku, EU Enlargement Commissioner, Oliver Varhelyi, EU and WB telecommunications operators’ representatives, following the signing of the Declaration.
Fact sheet: Stay Connected: Western Balkans - European Union roaming prices reduction
06 DECEMBER 2022 | INFORMATION MATERIAL
Eighteen telecommunications operators from the European Union (EU) and the Western Balkans (WB) signed a Roaming Declaration enabling the reduction of roaming charges between the EU and WB as of 1 October 2023, kicking off the EU-WB Summit in Tirana on 6 December 2022.
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Press Statement by RCC Secretary General, Majlinda Bregu on the occasion of the signing of Roaming Declaration
06 DECEMBER 2022 | VIDEO INTERVIEW
Press Statement by RCC Secretary General, Majlinda Bregu on the occasion of the signing of Roaming Declaration between European Union and Western Balkans telecommunications operators on 6 December 2022 in Tirana.
Conclusions of the Western Balkans Digital Summit 2022
22 OCTOBER 2022 | MEETING DOCUMENT
After Western Balkans Digital Summit 2022 held in Pristina in September, Conclusions of the WB Digital Summit were created to showcase ambition to work jointly on improving digital transformation, democratic, economic and digital policy development, regional cooperation, and the commitment including roaming prices reduction with European Union.
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Balkan Barometer Public Opinion 2022
24 JUNE 2022 | SURVEY
Balkan Barometer Public opinion 2022 is 8th edition of RCC's survey of Western Balkan citizens perceptions. The analysis of the results provides a detailed insight into trends and evolution of the attitudes of thousands of
region’s citizens and businesses across socio-economic-environmental topics affecting their everyday lives.
Since the first edition in 2015 the Balkan Barometer became firmly established as a reliable source of regional data widely employed and referenced by media, business, civil society and decision-makers alike.
Balkan Barometer is commissioned by the RCC and financed by the European Union.
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Balkan Barometer Business Opinion 2022
24 JUNE 2022 | SURVEY
2022 edition of the Balkan Barometer- the annual survey of Western Balkan business perceptions. It provides insights into trends and evolution of the attitudes of region’s businesses across socio-economic-environmental topics affecting their everyday lives and business. Balkan Barometer Business Opinion survey presented 177 questions to 1203 business owners, managers, or executives in the period mid February to mid-March 2022.
Balkan Barometer is commissioned by the RCC and financed by the European Union.
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Annual Report of the Secretary General of the Regional Cooperation Council 2021-2022
10 JUNE 2022 | REPORT
The Annual Report of the Secretary General of the Regional Cooperation Council (RCC) covers the period April 2021 – April 2022. It outlines main RCC activities and achievements in the past year. It also lays out the overall background and crucial developments impacting and shaping the activities of the RCC and the region of South East Europe in the reporting period.
Download: EN
Video podcast: RCC Secretary General Majlinda Bregu on regional cooperation
18 NOVEMBER 2021 | VIDEO INTERVIEW
RCC Secretary General Majlinda Bregu on priorities RCC is we are working on: EU-WB roaming, mental health and WB Green Agenda
RCC Secretary General Majlinda Bregu exclusive interview for Balkan Insider
22 OCTOBER 2021 | INTERVIEW
RCC Secretary General gave an interview for Balkan Insider on Green Agenda, Digital Transformation, Common Regional Market and more.
“True. The (Green) divide is large. 16 coal power plants in the region are outdated and produce more hazardous emissions than the 260 power plants in Europe. Making coal history might be a nice tittle for an op-ed. But to do that and compensate or invest in renewable energy to undercut coal will not be easy. But that is our reality. If it were not large, #WesternBalkans would be standing at different position towards the EU, right? Although, this is only one side of the coin. In Green Agenda is not a race after the high European standards, it is actually a race against devastating droughts, floods, premature deaths, and so on," said RCC Secretary General Majlinda Bregu for Balkan Insider.
Talking Points by the RCC Secretary General at the Western Balkans Digital Summit 2021
13 OCTOBER 2021 | SPEECH
Remarks by the Secretary General of the Regional Cooperation Council (RCC) Majlinda Bregu at the high-level meeting during the fourth Western Balkans Digital Summit, held in Podgorica 11-13 October 2021.
High -level meeting was opened by Montenegrin Prime Minister Zdravko Krivokapic with the following high-level speakers: Majlinda Bregu, Secretary General, Regional Cooperation Council, Olivér Várhelyi, DG NEAR, EC Commissioner and Natasha Azzopardi Muscat, Director of Country Health Systems and Policies at the WHO Regional Office for Europe.
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Western Balkans-European Union Roaming Data Report
06 OCTOBER 2021 | REPORT
The overall objective of the assignment is to provide support to Western Balkan Six economies to further advance in the process of harmonisation of roaming policy with that of the EU and providing expert inputs on the approach and the steps that Western Balkan economies and telecom operators need to take towards reducing the roaming prices between the Western Balkan region and the EU, building on the successful implementation of the Regional Roaming Agreement and the start of the free roaming regime in the Western Balkans as of 1 July 2021.
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RCC Secretary General Majlinda Bregu in a podcast on next Western Balkans Digital Summit
01 OCTOBER 2021 | SPEECH
"'One market for all 6 is under construction and we already have the base.
A roaming free Western Balkans as of first of July. While travelling in the EU from the Balkans we pay 43 times higher in roaming than others.
Thus, the ultimate goal is to have the roaming prices between the Western Balkans and EU gradually reduced and closer to the domestic ones in the next five years. So, we are already working on this," - said RCC Secretary General Malinda Bregu ahead of the Western Balkans Digital Summit, from 11-13th October in Podgorica on digital transformation in the region and future digital agendas.
Talking Points by Secretary General of the Regional Cooperation Council, Majlinda Bregu at Western Balkans Berlin Process Summit
05 JULY 2021 | SPEECH
Talking Points by Secretary General of the Regional Cooperation Council (RCC) Majlinda Bregu at the Western Balkans Berlin Process Summit.
Berlin Summit gathered EU representatives and Western Balkans leaders to talk on Regional Cooperation and Common Regional Market.
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Talking Points by Secretary General of the Regional Cooperation Council, Majlinda Bregu at 2021 Prespa Forum Dialogue
02 JULY 2021 | SPEECH
Talking Points by Secretary General of the Regional Cooperation Council (RCC) Majlinda Bregu at the High-Level Plenary Session “Resetting the EU-US Synergy towards the Western Balkans” within the 2021 Prespa Forum Dialogue, in Ohrid, North Macedonia, on 2 July 2021.
Secretary General Bregu was accompanied by Serbian Prime Minister Ana Brnabic, Turkish Minister of Foreign affairs Mevlüt Çavuşoğlu, Kosovo's* Prime Minister Albin Kurti, Minister of Foreign Affairs from Poland Zbigniew Rau, Albanian Prime Minister Edi Rama, Austrian Minister of Foreign Affairs Alexander Schallenberg and Chairman of the Council of Ministers of Bosnia and Herzegovina Zoran Tegeltija. Keynote speaker of the Session was North Macedonia's Prime Minister Zoran Zaev.
*This designation is without prejudice to positions on status, and is in line with UNSCR 1244/1999 and the ICJ Opinion on the Kosovo declaration of independence
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Western Balkans Calling: We are Roaming Free; Op-ed by the Secretary General Majlinda Bregu
30 JUNE 2021 | ARTICLE
Op-ed by the Secretary General of the Regional Cooperation Council (RCC) Majlinda Bregu on the occassion of Roaming Free Western Balkans setting intro force on 1 July 2021.
"Delivering on promises: It took just over 2 years to move from signing the Regional Roaming Agreement to roam free across the region. And today is the difference that makes the difference."
RCC Secretary General for Fena: As of July 1, roaming costs in the entire Western Balkans will be zero
26 APRIL 2021 | INTERVIEW
RCC Secretary General Majlinda Bregu spoke to BiH news agency Fena end of April 2021
RCC Secretary General Majlinda Bregu spoke to BiH news agency FENA end of April 2021. Bregu, among other things, spoke about RCC’s and Western Balkans response to Covid-19 outbreak, challenges the region is facing, such as high unemployment, Regional Roaming Agreement, which will bring zero roaming costs within the Western Balkans as of 1 July, digital agenda and the implementation of initiatives that will contribute to digitalization of the Western Balkans.
“Digital agenda is not only composed of Roaming agreement. There are a lot of good and implementable deliverables we are working on, such as e-commerce.
79% of business communities say they do not feel the necessity to switch on online digital services, even they generate money through online sales. We will be working as well on zeroing tariffs on payments and fees while transferring money from one economy to another. A digital story is continuing together with innovations.”, said Bregu.
Article by Gazeta Si, featuring RCC Secretary General Majlinda Bregu and results and successes of the Regional Cooperation Council
19 MARCH 2021 | ARTICLE
Albanian web portal Gazeta Si published an article dubbed "The unspoken of Majlinda Bregu/the International Mission", featuring RCC Secretary General Majlinda Bregu and results and successes of the Regional Cooperation Council.
RCC Secretary General speech at the Western Balkans Digital Summit 2020 Ministerial Meeting
02 NOVEMBER 2020 | SPEECH
Introductory remarks by the Secretary General of the Regional Cooperation Council (RCC) Majlinda Bregu on the occasion of the Western Balkans Digital Summit 2020 Ministerial Meeting, held in Tirana on 2 November 2020
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Opening remarks of the RCC Secretary General at the Western Balkans Digital Summit 2020
26 OCTOBER 2020 | SPEECH
Speech of the Secretary General of the Regional Cooperation Council (RCC) Majlinda Bregu at the opening of the 3rd Western Balkans Digital Summit 2020 in Tirana on 26 October 2020
Annual Report of the Secretary General of the Regional Cooperation Council 2019-2020
25 JUNE 2020 | REPORT
This Annual Report of the Secretary General of the Regional Cooperation Council (RCC) covers the period April 2019 – April 2020. It outlines main RCC activities and achievements in the past year. It also lays out the overall background and crucial developments impacting and shaping the activities of the RCC and the region of South East Europe in the reporting period.
Download: EN
BALKAN BAROMETER 2020 - INFOGRAPHICS
22 JUNE 2020 | INFORMATION MATERIAL
BALKAN BAROMETER is an annual survey of public opinion and business sentiments in six Western Balkans economies, commissioned by the Regional Cooperation Council (RCC), which examines aspirations and expectations on life and work, prevalent socio-economic and political trends & regional and European integration.
BALKAN BAROMETER’S 2020 infographics booklet features some of the defining thoughts of Western Balkans citizens and businesses on prevailing issues facing the region.
The entire BB survey is available at www.rcc.int/balkanbarometer
Download: EN
Western Balkans Roaming Policy Meeting Operational Conclusions
29 JANUARY 2020 | MEETING DOCUMENT
The Western Balkan Roaming Policy meeting was held on 28 January 2020 in Brussels. The meeting gathered representatives from Western Balkan economies coming from ICT ministries and Regulatory Authorities, Regional Cooperation Council (RCC), and representatives from European Commission DGs
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Secretary General of the Regional Cooperation Council Majlinda Bregu for Euronews Albania
24 JANUARY 2020 | INTERVIEW
Secretary General of the Regional Cooperation Council Majlinda Bregu spoke to Euronews Albania on meaning, importance, successes and challenges of the Regional Economic Area.
The entire interview is avaliable at the following link https://euronews.al/al/aktualitet/2020/01/23/majlinda-bregu-shpresoj-qe-marreveshja-ps-pd-te-mos-jete-vetem-per-paqe-mes-aktoreve-te-politikes
RCC Strategy and Work Programme 2020 –2022
08 JULY 2019 | REPORT
The Strategy and Work Programme 2020-2022 ‘Stepping up the Transformation’, of the Regional Cooperation Council (RCC) Secretariat, endorsed at the RCC Annual Meeting, on 8 July 2019 in Sarajevo, Bosnia and Herzegovina aims to enhance socio-economic, digital and human connectivity within South East Europe (SEE), and between the region and the European Union (EU) through strengthened regional cooperation and development of a shared, inclusive and competitive economic space.
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Leaflet: Roaming Free Western Balkans
01 JULY 2019 | INFORMATION MATERIAL
#RoamingFreeWesternBalkans: After the signing of the Regional Roaming Agreement in Belgrade on 4 April 2019, drastic cuts of roaming costs in the region begun on 1 July 2019, leading to lowering roaming costs with EU, and 0 costs in WB in 2021
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Regional Roaming Agreement for the Western Balkans
04 APRIL 2019 | AGREEMENT
Regional Roaming Agreement or Agreement on the price reduction of the roaming services in public mobile communication networks in the Western Balkans region was signed in Belgrade, during the second Western Balkans Digital Summit on 4 April 2019.
The Agreement stipulates Roaming-Free region as by 2021.
Download: EN
Roaming free? Downloading... Article by Majlinda Bregu, Secretary General of the Regional Cooperation Council
01 APRIL 2019 | ARTICLE
Regional Roaming Agreement for the Western Balkans: "It means you would be able to speak, SMS or surf more, wherever in the region you find yourself in, and pay much less. No more worries about making sure that your data is off when you cross the border."
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Annual Report on Implementation of the Multi-Annual Action Plan for a Regional Economic Area (MAP REA) in Western Balkan Six (WB6)
03 JULY 2018 | REPORT
The Multi-annual Action Plan (MAP) for a Regional Economic Area (REA) in the Western Balkans Six (WB6), endorsed at the Trieste Summit of 12 July 2017, puts forward a strategic joint agenda for the Western Balkan economies to further regional economic cooperation with a view to unleash the potentials for growth, create conditions for better, transparent and predictable investment climate and improve the overall economic competitiveness of the WB6 economies. The actions introduced in the MAP REA are expected to be implemented until 2020, with some extensions until 2023, focusing on four key components: Trade, Investment, Mobility and Digital Integration.
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Brochure: Implementation of the Multi-Annual Plan for a Regional Economic Area (MAP REA)
03 JULY 2018 | INFORMATION MATERIAL
Brochure: Implementation of the Multi-Annual Plan for a Regional Economic Area (MAP REA): Economies at a Glance>State of Play and Way Forward
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European Commission: Measures in support of a Digital Agenda for the Western Balkans
22 JUNE 2018 | MEETING DOCUMENT
The Sofia Declaration2, of 17 May 2018, agreed “by the leaders of the European Union (EU) and its Member States, in consultation with our Western Balkans partners”, at the 'European Union - Western Balkans Summit' includes the launch of a Sofia Priority Agenda for the EU and the Western Balkans. The Priority Agenda comprises, under the title “A Digital Agenda for the Western Balkans”, the following points:
- Launch a Digital Agenda for the Western Balkans, including a roadmap to facilitate lowering cost of roaming - Launch a substantial technical assistance package for the identification of potential digital investments (including broadband) through Western Balkan Investment Framework/Instrument for Pre-accession Assistance
The Digital Agenda for the Western Balkans should complement the Digital Integration actions agreed by the leaders of the region in the Multi-Annual Action Plan on a Regional Economic Area (Trieste, July 2017)3, and reflect the conclusions of the Western Balkans Digital Summit in Skopje4 on 19 April 2018.
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Annual Report of the Secretary General of the Regional Cooperation Council 2017-2018
23 APRIL 2018 | REPORT
This Annual Report of the Secretary General of the Regional Cooperation Council (RCC) covers the period 1 April 2017 – 15 March 2018. It outlines main RCC activities and achievements in the past year. It also lays out the overall background and crucial developments impacting and shaping the activities of the RCC and the region of South East Europe in the reporting period.
Download: EN
Infographics - SOUTH EAST EUROPE 2020: 2017 ANNUAL REPORT ON IMPLEMENTATION
28 JUNE 2017 | INFORMATION MATERIAL
This publication shows the most catching results in implementation of the SEE 2020 Strategy until December 2016 through Infographics. For full information where the SEE is when it comes to implementation of the SEE 2020 strategy, please check the South East Europe 2020: 2017 Annual Report on Implementation.
Download: EN
Connectivity
01 JANUARY 2017 | INFORMATION MATERIAL
Brochure on RCC’s flagship ‘Connectivity’, featuring goals, results, and actions of the organization in this area to be taken in the forthcoming period. The Regional Cooperation Council is working towards better connected South East Europe, integrated in the EU transport, energy and digital networks and an active contributor to the relevant EU policies.
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